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redSMS

Not enough SMSes? Sign up for redSMS for peace of mind.

There are two types of subscriptions:

Quantity Cost

redSMS
(Recurring)

100

$2

200

$3


  • What is redSMS?
    redSMS is a Value-Added Service (VAS) available for all Amazing Plan that enables subscribers to send additional SMS to all other networks in Singapore and Malaysia, originating from Singapore.
  • Is redSMS a permanent VAS offered by redONE?
    Yes
  • How can I subscribe to redSMS?
    For new customers, you can subscribe to redSMS when you sign up for a new redONE line at any Neighbourhood Centres near you. For existing customers, you can subscribe via redONE SG 1App.
  • Who can subscribe to redSMS?
    redSMS is available for all Amazing Plans.
  • How do I unsubscribe to redSMS?
    You can unsubscribe via our Customer Care. Alternatively, you can unsubscribe via redONE SG 1App.
  • I have terminated my subscription to redSMS. Can I subscribe to redSMS again?
    Yes, you can subscribe via our redONE SG 1App 1 time in a month. SGD2 or SGD3 (excluding GST) per month will be charged to your bill for every successful subscription to redSMS, depending which add-on you opt for.
  • Is there any registration fee required if I subscribe to redSMS?
    No, there is no registration fee required.
  • Will I be tied to a contract if I subscribe to redSMS?
    No, there is no contract for redSMS. You can choose to terminate redSMS anytime you want. However, the subscription fee will not be pro-rated and a full month subscription fee will be charged to your bill.
  • What happens after I fully utilise the SMSes in redSMS?
    Any excess charges will be charged at $0.05 per SMS.
  • redSMS Packages are available for purchase to all Amazing Plans subscribers.
  • redSMS is a monthly recurring add-on that will automatically refresh with the plan’s billing cycle.
  • In the first month of the purchase of this add-on, the price & data of the add-on will be pro-rated accordingly. If the subscriber cancels the subscription of redSMS in the middle of the any month (except the first month), the redSMS add-on will be cancelled immediately. However, the price of the redSMS will still be fully charged and not be pro-rated or refunded to the subscriber.
  • All Amazing Plan subscribers may subscribe to redSMS at any time.
  • The recurring redSMS options are mutually exclusive (100 & 200). Subscribers who wish to any of the redSMS packages will have to cancel their existing package (if applicable) before they are able to register for their preferred package.
  • Subscribers can request to terminate redSMS at any time. The termination of redSMS is effective immediately.
  • Subscribers will be charged a full one (1) month subscription fee for the particular month even if the subscriber terminates redSMS at the beginning or middle or end of the month. Subscribers are advised to terminate redSMS before the start of the next bill cycle.
Quantity Cost

redSMS
(One-off)

100

$2

200

$3


  • What is redSMS?
    redSMS is a Value-Added Service (VAS) available for all Amazing Plan that enables subscribers to send additional SMS to all other networks in Singapore and Malaysia, originating from Singapore.
  • Is redSMS a permanent VAS offered by redONE?
    Yes
  • What makes this 1-off Add-on different than the monthly recurring?
    The 1-off Add-on is solely an add-on for the month and will not be a recurring charge on your bill. If you had subscribed to the 1-off Add-on service within the month, you will be charged $2/$3 for the respective quantity chosen for that particular month only.
  • How can I subscribe to redSMS?
    For new subscribers, you can subscribe to redSMS when you sign up for a new redONE line. For existing Amazing Plan Subscribers, you can subscribe via redONE SG 1App.
  • Who can subscribe to redSMS?
    redSMS is available for all subscribers on the Amazing Plans.
  • How do I unsubscribe to redSMS?
    You can unsubscribe via our redONE SG 1App. Alternatively, you can unsubscribe via our Customer Care.
  • I have terminated my subscription to redSMS. Can I subscribe to redSMS again?
    Yes, you can subscribe via our redONE SG 1App 1 time in a month. S$2 or S$3 (excluding GST) per month will be charged to your bill for every successful subscription to redSMS, depending which add-on you opt for.
  • Is there any registration fee required if I subscribe to redSMS?
    No, there is no registration fee required.
  • Will I be tied to a contract if I subscribe to redSMS?
    No, there is no contract for redSMS. You can choose to terminate redSMS anytime you want. However, the subscription fee will not be pro-rated and a full month subscription fee will be charged to your bill.
  • What happens after I fully utilise the SMSes in redSMS?
    Any excess charges will be charged at S$0.05 per SMS.
  • redSMS Packages are available for purchase for ALL Amazing Plans subscribers from 1 June 2021 onwards.
  • redSMS (One-Off) is a one-off add-on that is valid for 30 days from the date of purchase. As this is a one-off add-on, there will be no pro-rating of the quantity and the subscription fee of the add-on.
  • One-Off and Recurring options are not mutually exclusive.
  • Subscribers will be able to subscribe to both One-Off & Recurring options. In the event a subscriber has both a One-Off Add-On and a Recurring Add-on, the One-off bundle will be used first, followed by the Recurring bundle.
  • The redSMS add-ons are applicable for usage, originating from Singapore, to Singapore and Malaysia numbers only.
  • Subscribers can request to terminate redSMS at any time. The termination of redSMS is effective immediately.
  • Subscribers will be charged a full one (1) month subscription fee for the month even if the subscriber terminates redSMS at the beginning or middle or end of the month. Subscribers are advised to terminate redSMS before the start of the next bill cycle.

 

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