- Download the GIRO Form here.
- Fill in the form and mail it out.
- As GIRO payment takes some time for the bank to process, please continue paying your bill through our other two channels till you receive a confirmation from us that your GIRO is in place.
- If you do not hear from us after 8 weeks, you may contact our Customer Care team firstname.lastname@example.org.
GIRO deduction dates fall on the 5th, 12th, and 20th of each month. You should receive an email notification each time there is a deduction from your account.
In the event of unsuccessful deduction due to the subscribers’ bank issue, redONE will not perform the 2nd and 3rd deduction.
As such, the subscriber will have to make payment via the other 2 channels.
A bonus of 100 mins will be credited to the lines under your Master Account if you apply for GIRO payment.