1. Are these plans available for everyone?
These Anniversary Plans are a promotion and only for new sign ups and port-in numbers only.
2. Is the 2x data only for a promotional period?
Due to overwhelming responses, we have extended the the Anniversary Plan till 30 September 2021. However, once you’ve signed up with the 2x data plan, the extra data will stay with you monthly until you or redONE terminates the plan.
3. What is the difference between your Amazing Plans and the Anniversary Plans?
Both the Amazing Plans & Anniversary Plans are essentially the same; the Borderless Data Experience feature is applicable in both Plans.
4. Are there any free upgrades available?
We are happy to announce that we have extended our free upgrade (only to our new U48 plan) until 30 September 2021! Upgrade by 30 September to enjoy the free upgrade.
5. Will there by any fees chargeable for the free upgrade?
There will be a $10 fee charged shown in your bill. The charge will be reversed in the following month (October), so not to worry!
1. The Anniversary28 and Anniversary38 Plans are promotional plans available for sale from 1 July to 30 September 2021.
2. These plans are applicable for all new sign-ups, and port-in numbers (MNP) only. Existing subscribers will not be able to change plan to the Anniversary plans.
3. Subscribers on the Anniversary plans will continue to use the plans until either party terminates the plan(s) with redONE.
4. Monthly subscription fee for the Anniversary plans is only for bundled allocated data, and bundled voice calls and SMS only. The bundled allocated data is applicable for usage in both Singapore & Malaysia only, while the allocated bundled voice calls and SMS are applicable for usage, originating from Singapore, to Singapore and Malaysia numbers only.
5. All prices quoted include 7% GST and based on monthly recurring service unless otherwise stated.
6. Upon 100% utilisation of the allocated data bundle for the Anniversary plans, the subsequent usage will be drawn from the Basic Internet data throttling at 128kbps speed. Customer may opt to purchase Data Add-on to continue surfing the Internet at high speed.
7. The Anniversary plans do not come with a contract. However, the subscriber will be charged for a minimum of 2 billing cycles.
8. This offer's terms and conditions shall be read in addition to the terms and conditions of the redONE terms and conditions ("Principal Terms & Conditions") accepted by the Customer and shall be supplemental to the Principal Terms & Conditions. The Principal Terms and Conditions shall continue to apply and bind the Customer for purposes of this promotion.