What is the Plans Migration Initiative?

Subscribers on Amazing18, Amazing28, Amazing38, and Unlimited48 will be migrated to the NEW Super18, Super28, Super38 and Unlimited48B respectively. For the respective Migration, please see the above infographic.

When will this Initiative take place?

The Plans Migration will start in May, but the effective date of the new plans will be on the 1st of June, 2023.

I am on the Amazing8 / WOW10 / WOW20 Plan. What will happen to my subscription?

Existing Amazing8 / WOW10 / WOW20 Subscribers will remain on their respective plans. Should there be any changes to the plan, we will inform you via mail. 

Can subscribers request to change to a different plan instead of the pre-determined plan?

Yes. If a subscriber is on Amazing38, he will be migrated to the NEW Super38. However, if the customer decides he prefers Super18 instead, he can request a change of plan before 30th May 2023*. The $10 change plan fee will be waived.

*Any requests received after 30th May may not be in effect and the pre-selected plan will take precedence.

How long will the $10 waiver be available for customers?

The waiver will be an option for customers from 1st May 2023 to 30th June 2023.

What will happen if I submit my change of plan request on 1st June 2023?

If you are currently on Amazing18, you will be migrated to Super18 with effect from 1st June 2023. If you have submitted a request to change your plan to Super28 on 1st June 2023 instead, the change to Super28 will only take effect on 1st July 2023.