1. How do I take part in this survey?
This survey is open to all redONE subscribers. You may access the survey here.
2. How do I know if I have won?
We will notify you via a phone call by August. During the call, we will require you to verify your identity. Winners will be announced via our Facebook Page as well.
3. I think I might have missed your call, how can I know?
We will call winners with a Private/Restricted Number, and we require the subscriber to pick up the call as we need to verify his/her identity. We will call the subscriber 3 times within the course of 1 hour. Should the subscriber miss all 3 calls, we will have no choice but to forfeit the prize and give the chance to the next winner-in-line.
1. The Prize of this campaign is 6 months’ worth of redONE monthly subscription (Bill Rebate), based on 1 August 2021. Any additional expenses incurred through Pay-Per-Use (PPU) or Value Added Services (VAS) will not be included.
I.e. Winner is on a Amazing28 plan as at 1 August 2021. The Bill Rebate will be $28 for 6 months. Should he/she change their plan to Amazing38 in September, the rebate remains as $28; the subscriber has to cover the remaining $10 monthly on his/her own.
2. The Bill Rebate will be applicable from September 2021 – February 2022, and will only be reflected in October 2021 – March 2022 bills.
3. Bill Rebate will be processed after the 20th of each month. The Bill Rebate will only be applicable for active accounts at the point of waiver. Accounts that have been barred/suspended/terminated will not receive any bill rebate.
4. There will be no transferring of the Prize or compensation of any sort should the winner decide to forfeit the prize.
5. The Prize will only be applicable to the mobile number that was submitted during the survey.
6. The name and mobile number submitted in the survey must match what is registered in the redONE system.
7. Winners will be notified via a phone call on the first week of August. Should the winner miss the first call, there will another 2 calls made, and if the winner misses all 3 calls, another winner will be selected in place.
8. There will be 20 winners chosen based on the quality of the survey (detailed, useful suggestions and feedback etc).
9. By taking part in the survey, you agree to allow redONE to publish your name online for advertising and publicity purposes of the campaign.
10. In the event of a dispute, redONE’s decision will be final.
11. redONE reserves the right to amend, vary, delete, or add to the Terms and Conditions and/or substitute or replace the Prize offered in this campaign with a similar valued prize and/or to modify, cancel, terminate, or suspend the campaign at any time without prior notice.