- Download the GIRO Form here.
- Fill in the form and mail it out.
- As GIRO payment takes some time for the bank to process, please continue paying your bill through our other two channels till you receive a confirmation from your bank that your GIRO is in place.
- If you still do not hear from your bank after 8 weeks, please contact your bank to check if your GIRO is in place.
i. GIRO deduction dates fall on the 5th, 12th, and 20th of each month. You should receive an email notification each time there is a deduction from your account.
ii. In the event of unsuccessful deduction due to the subscribers’ bank issue, redONE will not perform the 2nd and 3rd deduction.
iii. As such, the subscriber will have to make payment via the other 2 channels.
iv. A bonus of 100 mins will be credited to the lines under your Master Account upon successful GIRO application.
v. Should there be any changes/amendments/Change of Plan to the line, there will not be any GIRO bonus given for that month.