Bill Payment
Pay your bills conveniently via one of the payment channels below.
Here at redONE, we support payments via our 1App, Auto-Debit via your Credit Cards; VISA, Mastercard, Through our Partners and GIRO.
For our detailed step-by-step process, select from the options below.
Here at redONE, we support payments via our 1App, Auto-Debit via your Credit Cards; VISA, Mastercard, Through our Partners and GIRO.
For our detailed step-by-step process, select from the options below.
Auto Debit *NEW
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app.
Select ‘Manage Payments.’
Step 2: Select ‘Add Debit/Credit Card.’
Step 3: Read thorugh the declaration and click on ‘Submit’ to confirm.
Step 4: Select on ‘Auto CC via 1App’ for Auto-Debit.
Step 5: Select your channel of payment.
Step 6: Select the Visa/Mastercard option and follow through the bank steps.
Step 7: Key in your VISA/Mastercard Credit or Debit Card details here.
Step 8: After successfully going through the bank steps, your linked card will show under ‘Auto Payment Managent.’
PayNow
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app. Select ‘Pay Bill.’
Step 2: Select your channel and choose ‘PayNow’.
Step 3: You will be shown the PayNow QR code. Following the bank steps to finalise your payment.
eNETS
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app. Select ‘Pay Bill.’
Step 2: Select your channel of payment.
Step 3: You will be given a few options for eNETS. Select your corresponding bank & follow through the bank steps.
VISA / Mastercard
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app. Select ‘Pay Bill.’
Step 2: Select your channel of payment.
Step 3: Select the Visa/Mastercard option and follow through the bank steps.
Step 1: Walk in to any of our Partner’s shop and inform them that you would like to make payment for your redONE bill.
Step 2: Cash payments are preferred. However, if the Partner shop has a card terminal, you can make payment via card too.
Step 3: You will receive a SMS informing you that payment has been successful.
Locate our partners here.
Step 2: Cash payments are preferred. However, if the Partner shop has a card terminal, you can make payment via card too.
Step 3: You will receive a SMS informing you that payment has been successful.
Locate our partners here.
Things to Take Note:
- GIRO deduction dates fall on the 5th, 12th, and 20th of each month. You should receive an email notification each time there is a deduction from your account.
- In the event of unsuccessful deduction due to the subscribers’ bank issue, redONE will not perform the 2nd and 3rd deduction.
- As such, the subscriber will have to make payment via the other 2 channels.
- A bonus of 100 mins will be credited to the lines under your Master Account upon successful GIRO application.
- Should there be any changes/amendments/Change of Plan to the line, there will not be any GIRO bonus given for that month.
