Bill Payment
Pay your bills conveniently via one of the payment channels below.
Here at redONE, we support payments via our 1App, Auto-Debit via your Credit Cards; VISA, Mastercard, Through our Partners and GIRO.
For our detailed step-by-step process, select from the options below.
Here at redONE, we support payments via our 1App, Auto-Debit via your Credit Cards; VISA, Mastercard, Through our Partners and GIRO.
For our detailed step-by-step process, select from the options below.
Auto Debit *NEW
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app.
Select ‘Manage Payments.’
Step 2: Select ‘Add Debit/Credit Card.’
Step 3: Read thorugh the declaration and click on ‘Submit’ to confirm.
Step 4: Select on ‘Auto CC via 1App’ for Auto-Debit.
Step 5: Select your channel of payment.
Step 6: Select the Visa/Mastercard option and follow through the bank steps.
Step 7: Key in your VISA/Mastercard Credit or Debit Card details here.
Step 8: After successfully going through the bank steps, your linked card will show under ‘Auto Payment Managent.’
PayNow
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app. Select ‘Pay Bill.’
Step 2: Select your channel and choose ‘PayNow’.
Step 3: You will be shown the PayNow QR code. Following the bank steps to finalise your payment.
eNETS
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app. Select ‘Pay Bill.’
Step 2: Select your channel of payment.
Step 3: You will be given a few options for eNETS. Select your corresponding bank & follow through the bank steps.
VISA / Mastercard
Step 1: Open your redONE ‘1App’, and click on the second tab at the bottom of the app. Select ‘Pay Bill.’
Step 2: Select your channel of payment.
Step 3: Select the Visa/Mastercard option and follow through the bank steps.
Step 1: Walk in to any of our Partner’s shop and inform them that you would like to make payment for your redONE bill.
Step 2: Cash payments are preferred. However, if the Partner shop has a card terminal, you can make payment via card too.
Step 3: You will receive a SMS informing you that payment has been successful.
Locate our partners here.
Step 2: Cash payments are preferred. However, if the Partner shop has a card terminal, you can make payment via card too.
Step 3: You will receive a SMS informing you that payment has been successful.
Locate our partners here.
Things to Take Note:
- GIRO deduction dates fall on the 5th and 12th of each month. You should receive an email notification each time there is a deduction from your account.
- In the event of unsuccessful deduction due to the subscribers’ bank issue, redONE will not perform the 2nd and 3rd deduction.
- As such, the subscriber will have to make payment via the other 2 channels.
- A bonus of 100 mins will be credited to the lines under your Master Account upon successful GIRO application.
- Should there be any changes/amendments/Change of Plan to the line, there will not be any GIRO bonus given for that month.
Things to Take Note:
- Should you need to cancel your eGIRO arrangement, you may do so via the 1App. Otherwise you may log in to your repective iBanking web to cancel your eGIRO standing instructions.
Step 1: Open your redONE ‘1App’ and select the second tab at the bottom. Select “Manage Payments”.
Step 2: Select ‘eGIRO’
Step 3: Read through the Notes. Select ‘Setup eGIRO’
Step 4: Select your preferred bank for the GIRO deduction to set up from.
Step 5: Upon selecting ‘Proceed’, follow the instructions from the iBanking to complete authorisation. The interface differs slightly depending on different banks.
Step 6: Once setup is successful, there will be a notfication as such.
